Privacy Policy

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Processing Personal Information & Data Protection Notice
(Last updated 10 May 2025)

IMPORTANT – PLEASE READ

By continuing to browse or use shiftr.co.za (the “Website”) you consent to the practices described in this Privacy Policy and the Website Terms & Conditions.
If you submit information via the Website, you expressly agree that it may be collected, processed, stored, used, and disclosed as set out below. If you do not agree, please refrain from using the Website.

1.1  This Privacy Policy explains how SUSTAINABLE CURATORS (Pty) Ltd t/a Shiftr (referred to as “Shiftr”, “we”, “us”, “our”) collects, uses, discloses, and safeguards personal information when you engage with our professional and advisory services, digital resources, or related content (collectively, the “Services”).

1.2  The Policy must be read together with the Website Terms & Conditions. Where definitions overlap, the Terms prevail unless specifically re-defined below.

TermDescriptionPersonal InformationInformation relating to an identifiable living person (e.g. name, e-mail, phone, company, job title, IP address) as defined in the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable, the EU/UK GDPR.ServicesShiftr’s consulting, implementation, coaching, digital adoption, analytics, and related professional offerings made available online or offline.Data ControllerSUSTAINABLE CURATORS (Pty) Ltd t/a Shiftr – the party that determines why and how Personal Information is processed.Processor / Service ProviderA third-party that processes data for, or on behalf of, Shiftr under suitable contractual safeguards.Cookies & Tracking TechnologiesSmall data files or scripts that collect certain information automatically when you visit or interact with the Website.  

3.1  We process Personal Information on one or more of the following lawful bases:

• Performance of a contract – to deliver the Services you request.
   
• Legitimate interests – to operate, improve, and market our business in ways that do not override your privacy rights.
   
• Legal obligation – to comply with South African or international law.
   
• Consent – where we ask your permission for a specific purpose (e.g. newsletters).
   

3.2  You may withdraw consent at any time by emailing izak@shiftr.store. Withdrawal will not affect processing already carried out.

By using the Website you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) or that you are a guardian consenting for a minor dependent.

5.1  Information you give us – for example when you:

• complete a contact or lead-gen form;
   
• download resources;
   
• contract for our Services; or
   
• correspond with us.
   

5.2  Information we collect automatically includes technical data (browser, device, IP), usage data (pages visited, time on page), and cookie data (see §6).

5.3  Information we obtain from third parties – e.g. public business databases, social media profiles, or analytics providers, always in line with applicable law.

We use first-party and third-party cookies to enable core functionality, analyse traffic, remember preferences, and market our Services. You can block or delete cookies in your browser settings, although some features may not function.

We use the data we hold to:

• deliver, administer, and improve the Services;
   
• respond to enquiries and provide client support;
   
• send service-related or marketing communications (opt-out anytime);
   
• perform research, analytics, and service development;
   
• detect and prevent fraud or security incidents;
   
• comply with legal and regulatory requirements.
   

8.1  We do not sell Personal Information.

8.2  We may share data with:

• authorised employees and contractors bound by confidentiality;
   
• verified Service Providers (e.g. cloud hosting, CRM, payment processors) under written data-processing agreements;
   
• professional advisers (lawyers, auditors) where necessary;
   
• regulators, courts, or law-enforcement where required by law or to protect our rights, users, or the public.
   

International transfers are protected by suitable safeguards such as standard contractual clauses or POPIA-compliant agreements.

We retain Personal Information only for as long as necessary for the purposes stated in this Policy, unless a longer period is required by law, after which it is securely deleted or anonymised.

We employ reasonable organisational, technical, and physical controls (encryption, access restrictions, regular backups, security testing) to protect data against unauthorised access, alteration, or loss.

Subject to applicable law, you may have the right to:

• request access to the Personal Information we hold about you;
   
• correct or update inaccurate data;
   
• object to or restrict processing in certain circumstances;
   
• request erasure (“the right to be forgotten”);
   
• receive a copy of your data in a portable format;
   
• lodge a complaint with the Information Regulator (South Africa) or other supervisory authority.
   

Email izak@shiftr.store to exercise any of these rights.

Our Website may include links to external sites or integrate third-party widgets. We are not responsible for their privacy practices. Review their policies before providing Personal Information.

The Website currently does not respond to browser-based Do Not Track signals.

We may update this Privacy Policy periodically. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Website after such changes constitutes acceptance.

This Policy is governed by the laws of the Republic of South Africa. Any disputes shall be submitted to the exclusive jurisdiction of the South African courts.

Data Protection Officer
SUSTAINABLE CURATORS (Pty) Ltd t/a Shiftr
18 Trafalgar Square, Cape Town 8001, South Africa
E-mail: izak@shiftr.co.za

© 2025 SUSTAINABLE CURATORS (Pty) Ltd t/a Shiftr – All rights reserved.